Reservation enquiry intake
Capture dates, party size, room or dining preferences and any approved information needed for the next action.
Industry response workflowsDifferent customer journeys.
Different customer journeys.
One clear first response.
Guestric Revenue Desk is configured around the enquiries that matter to your operation. The AI voice agent captures approved context, asks defined questions and follows your team’s escalation path.
Hotels, resorts & dining
Give guest enquiries a consistent first response.
For hospitality operations, the workflow can capture booking intent, guest requirements and dates, then pass context to the right reservations, concierge or service team.
Discuss a hospitality workflowMultilingual guest reception
Use the tested 15-language voice experience where it fits the guest journey and your team’s approved scripts.
Team handover
Route complex, VIP or exception enquiries through the escalation path your property defines.
Smart web journey
Create a focused booking or enquiry entry point when the website needs to support the Revenue Desk.
Real estate & property
Capture buyer and tenant context before the handover.
Configure a first-response workflow around property type, preferred location, budget range, timeline and the rules your agents use to prioritise a conversation.
Discuss a property workflowRequirement capture
Structure the core property requirements your team needs before a viewing or sales follow-up.
Viewing request routing
Pass approved enquiry details to the selected team member or queue with a defined next step.
Lead workflow visibility
Review the handover record and follow-up ownership in the tools agreed for the operation.
Website lead path
Build a focused property-enquiry entry point instead of leaving visitors to navigate a generic site journey.
Clinics, wellness & professional services
Keep routine enquiries structured and within scope.
For appointment-led or sensitive customer journeys, we map what the workflow may capture, what it may answer and when it must route a conversation to a qualified person.
Discuss a service workflowAppointment-request capture
Capture approved booking details and availability preferences using the questions your team provides.
Exception escalation
Set clear boundaries so urgent, sensitive or out-of-scope queries move to the appropriate person.
Language-aware reception
Choose the languages required by your customers, then validate the expected experience before deployment.
Operational review
Review the capture and handover record to refine the next iteration of the workflow with your team.
Service, delivery, retail & education
Make repeat enquiries easier to route.
Where a team spends time gathering the same order, service or admissions context, Guestric can configure a voice-led response path with controlled handovers.
Discuss an operations workflowOrder or request capture
Collect the approved product, service, delivery or session details needed to route a request correctly.
Location and timing
Ask for the service area, preferred timing and other agreed context before a human follow-up.
Defined escalation
Route urgent or exception requests to the person or queue the business has designated.
Smart website support
Use a focused service page to route web visitors into the same workflow as calls and direct enquiries.
Broader coverage
Configured around the industry, not sold as a generic bot.
Start with the customer journey that is creating the most avoidable operational work today.
+Dental clinics
+Car dealerships
+Car service centres
+Restaurants & cafés
+Beauty & salons
+Water delivery
+Gas delivery
+Gyms & spas
+Pharmacies
+Law firms
+Travel agencies
+Schools & training
One workflow first
Tell us where the first response is breaking down.
In 15 minutes, João will map the enquiry path with you and show the role a Guestric Revenue Desk could play.